Privacy policy
Last Updated: June 2026
At Morbeus Pets, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.
Information We Collect
When you visit our website, we may collect the following information:
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment information
- Order history
- Device and browser information
- IP address
How We Use Your Information
We use your information to:
- Process and fulfill orders
- Provide customer support
- Send order confirmations and shipping updates
- Improve our products and services
- Prevent fraud and unauthorized transactions
- Comply with legal obligations
- Send promotional emails and marketing communications (you may opt out at any time)
Payment Security
We do not store your payment card information. Payments are processed securely through trusted third-party payment providers that use industry-standard security measures.
Cookies
Our website uses cookies and similar technologies to:
- Improve website performance
- Remember your preferences
- Analyze website traffic
- Personalize your shopping experience
You may disable cookies through your browser settings, although some features of the website may not function properly.
Sharing of Information
We do not sell, trade, or rent your personal information to third parties.
We may share your information with trusted service providers who assist us in operating our website and fulfilling orders, including:
- Payment processors
- Shipping and logistics partners
- Marketing and analytics providers
These providers only receive the information necessary to perform their services.
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
However, no method of online transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Object to certain processing activities
- Withdraw consent for marketing communications
To exercise these rights, please contact us.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.
Children's Privacy
Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
Contact Us
If you have any questions regarding this Privacy Policy or how your information is handled, please contact our customer support team.